Relocation Specialist Resume
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EDUCATION:
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Robert Morris University, Moon Township, PA
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M.S. in Communications and Information Systems, expected October
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- . GPA
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B.A. in Corporate Communication, May
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- Active member of Lambda Pi Eta, communication honor society
- Secured . overall GPA for graduation with Cum Laude honors
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SKILLS:
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Writing: Television scripts, web content, document design, RFP and proposals.
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Computer: Microsoft Office, Excel, Word, Power Point, Access, Dreamweaver, Outlook, HTML, Adobe Photoshop, Adobe Acrobat, Microsoft Project and Paint Shop Pro.
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Project Management: Microsoft Project software; experience managing up to people and budgets
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Customer Service: Over years experience providing excellent customer service and support.
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FREELANCE WRITING EXPERIENCE:
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Freelance Writer, January – Present
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Uplifting Entertainment, Carnegie, PA
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KID FIT
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- Wrote topic based scripts for children’s fitness show that piloted on Smile of a Child in February
- http://www.smileofachildtv.org/watch/schedule_programs.php?p=)
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DEPUTY DINGLE
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- Wrote topic based scripts for children’s morals and behavior show that piloted on Smile of a Child in May
- http://www.smileofachildtv.org/watch/schedule_programs.php?p=)
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Commissioned Writing, May – Present
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Mobility Magazine / AIReS
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- Wrote an article on effective communications in the relocation industry
- Mobility Magazine Issue October .
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PROJECTS:
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Project Facilitator – Instructional Media and Design, Spring
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- Facilitated and designed a training web-conference seminar
- Administered a training seminar to + individuals complete with post-test
- Demonstrated knowledge of new technologies and their application in education
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Project Manager – Project Management, Spring
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- Worked as project lead to complete an IT project from start to finish
- Created RFP and Proposal in page final document presentation
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| \\r\\n Christina M. Seskey Experience Page Two \\r\\n
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WORK EXPERIENCE:
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Partner Operations, Import Relocation Specialist, September – Present
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AIReS, Pittsburgh, PA
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- Import household goods shipments on partner accounts.
- Handle US custom import clearance of air and sea shipments.
- Field customer questions on import regulations and guidelines for the US government bodies.
- Coordinate importation and final delivery of household goods shipment.
- Maintain communications and schedules between partners, clients, and transferees.
- Demonstrate project management and leadership skills.
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Reporting Support Specialist, April – September
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Lenders Services Inc., Coraopolis, PA
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- Processed and maintained multiple data spreadsheets that recorded team progress and improvement.
- Created Standards of Performance documents and memos.
- Interacted with client managers to improve procedures and performance.
- Reported product statistics and follow ups on Out of Standard orders.
- Supported the Client Relations team as customer service consultant.
- Assisted The Retail Loss borrower program placing orders for HELOC reduction accounts.
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Appraisal Management Operator, April – April
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Lenders Services Inc., Coraopolis, PA
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- Managed and maintained appraiser’s appointments, reports, and fees to ensure quality standards.
- Assisted with many special projects including BPO data entry and appraisal license updates.
- Communicated via email and phone to obtain status on reports and customer delays.
- Served as member of the Community Involvement Team
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ACH Customer Representative, August – April
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PNC Bank, Pittsburgh, PA
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- Entered customer data into ACH database
- Balanced incoming and outgoing ACH Transfers
- Identified Risk payments and logged appropriately
- Managed multiple client accounts daily on a results driven basis
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| \\r\\n Christina M. Seskey REFERENCES Page Three \\r\\n
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Karen Metzger
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Team Lead, AIReS
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Ian Syphard
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Marketing Specialist, ABARTA
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Jeffrey Schindel
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Professor, Robert Morris University
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Laura Romeo
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Director, Uplifting Entertainment
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